Returns & Refunds

Returns & Refunds

Because our products are made to order, we do not accept returns or exchanges for change of mind, incorrect size selection, or colour preference.

Please check the product description and size guide carefully before placing your order.

Damaged, Defective or Incorrect Items
If your item arrives damaged, defective, misprinted, or incorrect, please contact us within 30 days of receiving your order.

Please include:
- Your order number
- A clear photo of the issue
- A short description of the problem

Once reviewed, we’ll help arrange a replacement, reprint, or refund where applicable.

Lost Packages
If your order appears to be lost in transit, please contact us as soon as possible with your order number.

Consumer Rights
Nothing in this policy limits your rights under applicable consumer law.